See what others are saying about their experience with Northwest Rain Carpet & Upholstery Cleaning. If you’d like to submit your own review fill out the form at the bottom of the page.
A year ago I hired another company to clean our carpets. They did an OK job, but the deep set stains resurfaced. I had low expectations of getting those removed this time around. However, Joe came in and explained what he’d do and what type of results were possible. He did a great job and was very nice and also professional. The carpets looked great and the stains were gone. They did not resurface in 3 days like the last time. They are still gone months later. Couldn’t be happier. We will definitely use this company again for our annual deep clean.
I had the best and most thorough carpet cleaning ever. Usually when I have had other companies come to clean my carpets, the stains are usually still visible. This company completely got it all and I have 14 year old carpet! He even trimmed a few paint speckles from the carpet left over from painting one of my rooms a several years ago. I am very pleased.
Joe did an excellent job. He arrived right on time and didn’t leave until the job was done. It literally looked like Joe had replaced our carpet he got them so clean. Absolutely worth it.
Joe provided an outstanding service. He was on time and worked very hard to prepare the carpet first by manually removing every stain prior to steaming. My white carpets look like new now and were dry the next day. Thank you Joe!
Joe was able to come clean my carpets the day I called. I really appreciated his promptness. He is a hard worker and worked very hard to get some nasty stains out of my carpet. The carpets look great. He uses more suction which leaves the carpet drier than most other companies that I’ve used. Most of the carpet areas were almost dry the next morning. In the past it’s taken up to 3 days for my carpets to dry.
Joe was very professional and reviewed the carpet in the dining room, living room and hallway that needed to be cleaned before starting the job. He explained the procedure that needed to be performed. Told us exactly how much it would cost. Went to work right away and was very careful to explain that if we needed to walk on the carpet to get to another room that had linoleum, to be very careful when walking to avoid falling. He even stopped by the next morning to inspect the carpet, because we had several spots that were damaged by urine from dogs before the carpet was cleaned. He retreated a couple of spots at no additional charge. We would definitely hire him again!
I very rarely provide a review for services unless I’m unhappy. But, in this situation, I’m so excited about the results I really want share it with everyone! We only have carpet in our 3 bedrooms and they haven’t been professionally cleaned for nearly 7 yrs. I’ve attempted several casual cleanings including a rented machine but the carpets seemed ruined. The high traffic areas were so dark (light colored carpets) we had pretty much given up & started planning to replace them. We decided to try one last professional cleaning before spending money to replace them. I did a lot of research since we weren’t pleased with the past cleaners we had used. I spoke with Joe from NW Rain and was intrigued by his rare cleaning process. Even though it was a bit more expensive we decided to use his services AND WE ARE THRILLED beyond words!! I know it was far more work than they expected but the carpets look practically brand new! We keep looking at them and find ourselves saying “where did the dirt & stains go”!! We are so amazed & pleased. We would recommend this company to anyone. If they can get the dirt out of OUR filthy carpets I have no doubt that no job is too big for them!
Joe got our carpets as absolutely clean as they are capable of being after 5 years of wear. He exceeded our expectations, and we are extremely pleased with his work. Our house feels brand new! I highly recommend his company.
Joe was very thorough and brought our dingy, smelly carpet back to life in the house we bought. It’s 3 shades lighter now and smells amazing. He spent almost 3 hours getting every inch of carpet as clean as possible. He’s very detail oriented, explains his process and was honest about price. I paid exactly what he quoted me the first time we spoke.
Joe did a fantastic job. Customer service is definitely his top priority. We have already recommended him to several people. Quality is top notch and the carpets look like new.
Great communication, attention to detail and thoroughness to the job. I would hire this company again.
Joe is passionate in the work he does. Arrived on time and went above and beyond what was asked. I intended to replace the carpets next year but now I’m thinking of keeping them couple more – as long as I have Joe cleaning them.
Owner came on Saturday for me while he usually doesn’t work on weekends which made our move so much easier. Arrived on time, did a very excellent job, very professional and polite, couldn’t be happier! Carpet looks, feels and smells great!
Joe did a great job for us, he was prompt, did what he had stated he would do and did it in a timely manner. Couldn’t ask for a better job done from a nicer guy! Highly recommend this company! Thank you Joe, will use your service again in future!
Joe is dedicated to doing a great job. He works hard to make sure the job is complete. The rugs look as good as new. I will use him again when the time comes. Thanks Joe!
Joe is a great guy. He’s professional, knowledgeable and a hard worker. I would highly recommend him. The results were fabulous. I will use his services in the future.
stop …are you still reading these to make a decision on who cleans your carpets? I am a 2nd generation family member who will only use Joe going forward. Ask yourself, “what are you looking for during that day when YOUR carpets are being cleaned?” Of course, results right; but what about showing up on time, calling the day before and the day after and most importantly removing years of “traffic and dirt” on your carpet. Joe is such a hard worker and really wants his clients to be happy. Our house was built in 2000 and our carpets have never been replaced. Those same carpets today look brand new. Absolutely amazing !!! Look at his rating and consistent reviews if you want more information to make a decision. I will conclude with, ‘thanks Joe for your personal attention and absolute top notch professionalism” See you next time.